个人简介
选自【名联猎头·外籍人才资源库】
推荐行业：酒店、餐厅、物业
编号：E10276
国籍：白俄罗斯
年龄：28岁
身高：175cm
语言：俄语母语，英语流利，中文（基础）
当前所在地：白俄罗斯
备注：工作经验丰富
Education Experience
Belarusian State University Belarus
Social Work and Project Management Specialist -Belarus 2018
Work Experience
9/2014–6/2018 Hotel “Minsk”, Belarus
2014–2016 Hostess
Distribution of guests by rooms, dispatch and meeting of guests, organization of room service.
2016–2018 GRO
Providing guests with information regarding service at the hotel, resolving conflict situations and guest problems. Work with documentation, with booking rooms and e-mail. Accommodation of guests in comfortable rooms for them.
2018–2019 China
Model, hostess at exhibitions
Teamwork, communication in English/Chinese, working in an irregular schedule.
At exhibitions - presentation of the company / products, conducting mini-tours for visitors, receiving feedback.
2/2019–3/ 2022
WELTON CLUB HOTEL & APARTMENTS, SAINT PETERSBURG, RUSSIA
Guest Relation Officer
Delivered exceptional service to guests, enhancing their overall experience.
Managed guest inquiries and resolved issues promptly to ensure satisfaction.
Collaborated with various departments to provide seamless service delivery.
8/2022-3/2023
MAYYAR UNITED SUPPORT SERVICES, RIYADH, KSA
Catering Staff for VIP guests
Assisted in catering for high-profile events, ensuring a high standard of service.
Worked closely with VIP guests to meet their specific needs and preferences.
10/2023-10/2024
ROBINSOON NOONU, MALDIVES
Guest Relation Officer
Provided personalized assistance to guests and VIPs
Effectively resolved guest requests for their complete comfort.
Worked collaboratively with other employees to maintain a positive and efficient work environment.
Assisted in organizing and coordinating special events and guest requests.
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